Minebea Intec Case Study: Cosmetics manufacturer transforms pre-weigh department processes through improved accuracies

Minebea Intec (USA) – Cosmetics manufacturer transforms pre-weigh department processes through improved accuracies

When the existing procedures at a US Cosmetics Manufacturers were no longer meeting expectations, it was time to introduce a new solution combining weighing equipment and software to deliver better results.

The customer was experiencing processing difficulties within their pre-weigh department such as tracking who had processed orders, the recording of the correct raw products and quantities and whether handwritten information was correct. They also needed to ensure that the correct scales were being used to measure ingredients as well as ensuring employees were using and documenting the correct use of PPE within the process. The processes were time consuming and had the potential for errors as information was being captured using pen and paper making it difficult for others to read and challenging to control.

The combination of Minebea Intec products; ProRecipe XT®, Signums and Maxxis 5 was just the solution this global player needed. ProRecipe XT® had the capability to overcome many of the control and traceability issues; the customer instantly knew which user was signed in to the system and what was being worked on, they were able to ensure that the correct recipe was being formulated, the correct raw material was being used (by use of a scanner) and the correct quantities were being administered as they were weighed using the Minebea Intec bench scale Signum®.

Securing process responsibility for cost-intensive ingredients:

Where expensive raw materials were part of the recipe, they introduced dual signature controls so that employees were accountable within the process. The customer was also able to record ingredient weights and store batch records which were then transferred to their ERP system using the Minebea Intec Maxxis 5. Ensuring employees were using the correct scales as detailed within the Standard Operating Procedures (SOP) as well as the correct use of Personal Protective Equipment (PPE) and that they had read the Materials Safety Data Sheet (MSDS) were all capabilities of the ProRecipe XT® software. Within just a few days, the customer saw efficiencies within their processes such as reduced wastage and less time to record information manually, they had a clear overview of the entire preweigh process, the traceability they needed and the control to make changes as and when required.

Optimised processes and high requirements in the cosmetics industry:

Manager Product Management Industrial Scales, Sebastian Pedross said “The accuracy and level of control required within the manufacturing process of different cosmetics is on a very high level and comparable to the requirements of a Pharmaceutical manufacturing process amongst other industries we serve across the globe. We pride ourselves on our level of understanding the different weighing applications of each of our customers and their unique requirements. Having more than 150 years’ experience with several weighing applications in different industries enables us to add great value to our customers by improving their manufacturing processes so they return to work with us again and again.”

“As soon as I heard about the difficulties the customer was facing, I knew that when used simultaneously, our software, scales and weight controller would deliver the results the customer required. In fact, they’ve gone beyond their expectations as the customer has also benefited from reduced wastage and therefore lower costs.”

John Keane, Sales Manager – North America

Key facts:

The customer required a more robust process solution for their pre-weigh department and variations within the formulation of products required stringent levels of control. The customer had difficulties with the recording and accuracy of data as well as controlling the quantity of product. The Minebea Intec software ProRecipe XT® was the solution to overcome these challenges.

Application:

The pre-weigh department within the manufacturing facility required improved levels of precision, traceability and accountability. Raw materials are prepared within the pre-weigh area ready for use later in the manufacturing process.

Products:

• Software ProRecipe XT®
• Bench Scale Signum®
• Weight Controller Maxxis 5

Customer benefits:

• A simple recipe process including improved weighing accuracy that ensured the correct use of ingredients leading to a reduced failure rate, higher product quality and improved profitability
• Improved accountability by use of dual signature approval for specific ingredients
• Integration with the customers ERP system and full traceability through the documentation of the process

The customer:

A world-class leader in the development and production of high-quality make-up, skin care, hair care, bath & body care and over the counter products. This customer is an outsourcing partner to major global cosmetics brands as well as own-brands.

About Minebea Intec:

Minebea Intec is a leading global manufacturer of industrial weighing and inspection technologies. Headquartered in Hamburg, Germany, the company offers products and services that have stood for innovation, performance and reliability for more than 150 years. The product portfolio includes high-resolution platform scales, load cells, hopper and silo scales, checkweighers, metal detectors, X-ray and visual inspection systems as well as intuitive software solutions. Over 1,000 employees at 18 locations increase the precision and efficiency of industrial customers' weighing and production processes. A network of over 200 partners in 72 countries complements the global player's sales and service locations. The high performance and distinctive German quality are reflected in the brand promise "the true measure".

Minebea Intec is part of the MinebeaMitsumi Group, a leading supplier of high-precision production parts such as ball bearings and motors as well as high-quality electronic components such as sensors, antennas and IoT solutions. The Group, which is headquartered in Tokyo and has around 84,000 employees worldwide, reported consolidated net sales of 1,522,703 million yen (approx. 9.3 billion euros) for the 2025 financial year.